Billing Policies

Invoices are sent around the 15th of each month. They are delivered via email. Mailing invoices will incur an additional fee of $5, if requested.

Fees for Change Requests will show up on your next invoice. Recurring Maintenance Fees, Hosting, and IDX fees will be posted on the invoice sent the previous month. For example, hosting for the month of January will show up on the invoice that is sent out on December 15th.

Late Fees
In order to prevent accounts accumulating past due balances, all invoices are due on the 15th of the following month, and there is a late fee of $25/month for all past due invoices. Additionally, all requested work will be put on hold until such time as the account is paid in full. For websites which AT Design hosts: after an invoice is past due more than 30 days, the website in question may be taken down.

Occasionally payment is not received by the time invoices are sent out. If a payment is postmarked by the due date, the late fee on the current invoice can be disregarded.